Wednesday, April 30, 2008

At least the Citeulike staff care...

So my saved articles from Citeulike inexplicably got deleted twice and I ranted about that here. I don't know how, but two Citeulike representatives (Kevin and Chris) took the time to e-mail me and figure out what was going on. They even retrieved my articles! I was quite impressed by their politeness and professionalism. It turns out that my articles were an unintentional casualty of spam removal or something.

Anyway, I will give credit where credit is due and comment the good folks at Citeulike for standing with their users and customers.

Thanks.

1 comment:

Dr. L said...

Good for you - I'm glad you thought to email them.